2025-09-14 21:52:36 +00:00
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# 【WMS-UTR项目】多个站点的tsgx出现tsg_os_container_restart告警
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| ID | Creation Date | Assignee | Status |
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|----|----------------|----------|--------|
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| OMPUB-1207 | 2024-03-29T20:47:45.000+0800 | 杨威 | 已关闭 |
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---
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根据当地时间3月28日的告警，发现msh-tsgx01、pcap-tsgx01与 twa-tsgx01-05 均出现了一次或多次tsg_os_container_restart的告警且28日当天并未进行hotfix等包含重启的操作，附件为当地时间28号的告警信息**yangwei** commented on *2024-03-31T15:20:32.134+0800*:
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*现象*
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告警中tsg_os_container_restart分为两个时间段：
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1、2024-03-28 13点-16点，Firewall container restart
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* pcap-tsgx01 16:15:14
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* twa-tsgx05 15:31:14
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* msh-tsgx01 14:51:14
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* twa-tsgx02 13:52:44
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2、2024-03-28 00:00-00:26
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twa-tsgx01至twa-tsgx05出现共计18次 packet–IO engine和Firewall container重启
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*分析*
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* 检查现场导出的tws-tsgx02设备上的sos report（执行sos report --log-size=0命令）中的操作审计日志（sos_command/auditd_info文件），在时段2（00:00-00:26），存在升级网卡驱动和使用tsg-os-cli重启container操作，{*}时段2的18次重启应该是由于现场升级操作导致{*}
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** *!image-2024-03-31-15-31-25-944.png|width=983,height=252!*
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* 时段1 twa-tsgx02 13:52:44重启原因同OMPUB-1196 [WMS-UTR项目]: Firewall释放内存较慢触发watchdog timout导致SAPP应用重启
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* 时段1中pcap-tsgx01，twa-tsgx05 ，msh-tsgx01的重启原因，待现场导出Firewall watchdog相关日志后进一步分析，推测原因同twa-tsgx02 13:52:44重启原因
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---
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**yangwei** commented on *2024-05-06T14:38:35.587+0800*:
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4.30-5.6出现两次container restart，原因分别如下：
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* msh06，5.1，ssl decoder段错误，现场为解析chello->BtoL1BytesNum，需要hotfix ssl decoder
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* twa02，4.30，watchdog timeout，本地日志文件已经被回收，推测原因同https://jira.geedge.net/browse/OMPUB-1196
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---
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**yangwei** commented on *2024-05-17T16:00:33.358+0800*:
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至5.16，WMS现场未再出现因ssl decoder触发的段错误，暂时关闭本issue
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因触发watchdog timeout导致的重启，在https://jira.geedge.net/browse/OMPUB-1196追踪进度
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---
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**caoshanfeng** commented on *2024-08-29T17:30:03.070+0800*:
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已更新，测试完成
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---
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2025-09-14 22:26:17 +00:00
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# Attachments
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: alert-message-2024-03-29+06-39-46.xlsx
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2025-09-14 22:27:11 +00:00
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2025-09-14 22:26:17 +00:00
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[alert-message-2024-03-29+06-39-46.xlsx](https://gfwleak.exec.li/admin/geedge-jira/raw/branch/master/attachment/54400/alert-message-2024-03-29+06-39-46.xlsx)
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: image-2024-03-31-15-31-25-944.png
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2025-09-14 22:27:11 +00:00
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2025-09-14 22:26:17 +00:00
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2025-09-14 21:52:36 +00:00
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