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geedge-jira/md/OMPUB-481.md

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2025-09-14 21:52:36 +00:00
# 【E21现场】BOLE-IGW 10.225.11.5 Nezha 资产详情页图表未正常显示
| ID | Creation Date | Assignee | Status |
|----|----------------|----------|--------|
| OMPUB-481 | 2022-05-10T20:51:45.000+0800 | 刘学利 | 已关闭 |
---
BOLE-IGW  10.225.11.5 在Nezha系统上查看该NPB资产的详情页部分图表从2022-05-10  06:01:32  未正常展示，显示无数据。
具体页面展示情况详情可看附件，今天已进行初步定位
定位进展：史振东通过目前的定位查询认为BOL-IGW-T9K001-NPB05 详情页图表未正常显示，原因是该 Asset 关联 SAPP Endpoint 没有正常返回图表使用指标信息。
定位结果：目前该 Asset 关联 SAPP Endpoint 没有正常返回图表使用指标信息的原因还未定位出，研发认为需要提BUG进行进一步的定位处理。
 
 **liuxueli** commented on *2022-05-11T09:45:20.027+0800*:
* 初步定位是Nezha到功能端prometheous里采集获取统计时，返回内容不全导致的
** 使用浏览器访问：[http://10.225.11.5:9000/metrics/blade/sapp]，捕包查看，返回内容不全
*** !image-2022-05-11-09-43-53-246.png!
** 在京版访问：http://192.168.40.81:9000/metrics/blade/sapp，返回完整的示例：
*** !image-2022-05-11-09-45-14-519.png!
---
**liuxueli** commented on *2022-05-12T15:17:23.740+0800*:
* 经测试验证，怀疑nginx反代缓存导致访问[http://10.225.11.5:9000/metrics/blade/sapp]请求内容返回结果不完整，[~luqiuwen] 帮忙看一下。
* 使用浏览器无痕模式访问: [http://10.225.11.5:9000/metrics/blade/sapp]， 放回的结果不完整[^browser-nginx-port-9000.pcap]
**
{code:java}
keepalive_req_pkt{app_name="keepalive",line_name="10_10_0_20"} 118654463
keepalive_rpy_pkt{app_name="keepalive",line_name="10_10_0_20"} 118654463
plug_load_status{app_name="plug_load",line_name="__plug_platform_wannat_wangw_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_platform_wire_graft_wire_graft_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_platform_app_proto_identify_app_proto_identify_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_platform_tsg_master_tsg_master_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_platform_app_proto_engine_app_proto_engine_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_platform_tsg_ddos_sketch_tsg_ddos_sketch_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_deal_socks_deal_socks_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_sip_sip_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_rtp_rtp_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_ssl_ssl_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_http_http_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_dns_dns_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_mail_mail_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_ftp_ftp_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_quic_quic_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_l2tp_protocol_plug_l2tp_protocol_plug_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_gtp_gtp_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_radius_radius_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_ssh_ssh_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_protocol_stratum_stratum_inf"} 1
plug_load_status{app_name="plug_load",line_name="__plug_business_tsg_conn_sketch_tsg_conn_sketch_inf"} 1 {code}
* 使用浏览器无痕模式访问: [http://10.225.11.5:9273/sapp]，返回结果完整[^browser-sapp-port-9273.pcap]
**
{code:java}
sapp_Line_Pkt{app_name="sapp"} 0
sapp_Line_Bit{app_name="sapp"} 9937532884567328
sapp_Eth_Pkt{app_name="sapp"} 2123441253807
sapp_Eth_Bit{app_name="sapp"} 8785698889247416
sapp_Pkt_Inbound{app_name="sapp"} 772566403678
sapp_Bit_Inbound{app_name="sapp"} 6723260493132008
sapp_Pkt_Outbound{app_name="sapp"} 1350874850129
sapp_Bit_Outbound{app_name="sapp"} 2062438396115408
sapp_Unknown_Pkt{app_name="sapp"} 19696112
sapp_Unknown_Bit{app_name="sapp"} 45806531432
sapp_Snd_Err_Pkt{app_name="sapp"} 1604
sapp_Ipv4_Pkt{app_name="sapp"} 2122532515138
sapp_Ipv4_Bit{app_name="sapp"} 8532119152617408
sapp_Ipv6_Pkt{app_name="sapp"} 266502961
sapp_Ipv6_Bit{app_name="sapp"} 638656573000
sapp_Tcp_Pkt{app_name="sapp"} 1786469019061
sapp_Tcp_Bit{app_name="sapp"} 6392992471701728
sapp_Dup_Tcp_Pkt{app_name="sapp"} 5326374030
sapp_Dup_Tcp_Bit{app_name="sapp"} 28547541046872
sapp_Tcp_Lost_Bit{app_name="sapp"} 15016114692738632
sapp_Tcp_Lost_STM{app_name="sapp"} 856714059
sapp_Dup_Key_Err{app_name="sapp"} 0
sapp_Tcp_Close_byT{app_name="sapp"} 36544657295
sapp_Tcp_Close_byK{app_name="sapp"} 3795480956
sapp_Udp_Pkt{app_name="sapp"} 329369345598
sapp_Udp_Bit{app_name="sapp"} 1275910294214688
sapp_Dup_Udp_Pkt{app_name="sapp"} 102
sapp_Dup_Udp_Bit{app_name="sapp"} 418272
sapp_Udp_Close_byT{app_name="sapp"} 86941882013
sapp_Udp_Close_byK{app_name="sapp"} 4286981990
sapp_Tcp_Link_New{app_name="sapp"} 42875065099
sapp_Tcp_Link_Del{app_name="sapp"} 42873622672
sapp_Tcp_Concurrent{app_name="sapp"} 428572
sapp_Udp_Link_New{app_name="sapp"} 15074712736
sapp_Udp_Link_Del{app_name="sapp"} 15073566619
sapp_Udp_Concurrent{app_name="sapp"} 377795
sapp_Tcp_Link_Double{app_name="sapp"} 1659335534
sapp_Tcp_Link_C2S{app_name="sapp"} 9379783578
sapp_Tcp_Link_S2C{app_name="sapp"} 3325910555
sapp_Tcp_Link_Double_ALL{app_name="sapp"} 2580474063
sapp_Tcp_Link_C2S_ALL{app_name="sapp"} 35345133787
sapp_Tcp_Link_S2C_ALL{app_name="sapp"} 4948014822
sapp_Udp_Link_Double{app_name="sapp"} 144085604
sapp_Udp_Link_C2S{app_name="sapp"} 842301489
sapp_Udp_Link_S2C{app_name="sapp"} 930701230
sapp_Udp_Link_Double_ALL{app_name="sapp"} 837275983
sapp_Udp_Link_C2S_ALL{app_name="sapp"} 11078391070
sapp_Udp_Link_S2C_ALL{app_name="sapp"} 3157899566
sapp_Send_Tcp_Rst{app_name="sapp"} 1612
sapp_Send_Tcp_S_A{app_name="sapp"} 0
sapp_Send_Udp{app_name="sapp"} 4
sapp_DDOS_Bypass{app_name="sapp"} 1
sapp_Tcp_Bypass_STM{app_name="sapp"} 2055802816
sapp_Tcp_Bypass_Pkt{app_name="sapp"} 42699254673
sapp_Tcp_Bypass_Bit{app_name="sapp"} 17436680646331
sapp_Udp_Bypass_STM{app_name="sapp"} 635110229
sapp_Udp_Bypass_Pkt{app_name="sapp"} 81496585573
sapp_Udp_Bypass_Bit{app_name="sapp"} 42980528588929
{code}
 
* 在Nezha机器上使用curl访问: [http://10.225.11.5:9000/metrics/blade/sapp]， 放回的结果不完整[^curl-nginx-port-9000.pcap]
* 在Nezha机器上使用curl访问 [http://10.225.11.5:9273/sapp]， 放回的结果不完整[^curl-sapp-port-9273.pcap]
*  
---
**luqiuwen** commented on *2022-05-12T15:48:48.657+0800*:
!image-2022-05-12-15-51-05-199.png!
反代通过访问[http://127.0.0.1:9273/metrics]获得sapp进程下注册的所有metrics。在10.225.11.5上访问该地址，结果也不完整，说明sapp提供给反代的metrics数据不完整。
---
**liuxueli** commented on *2022-05-12T16:25:10.082+0800*:
* 已在京版环境复现：192.168.40.21
* 已建相关BUG: TSG-10617
---
**gitlab** commented on *2022-05-12T17:38:18.737+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a commit|https://git.mesalab.cn/MESA_framework/FieldStat2/-/commit/b76250099c38ffb16c45dfe324ee50d8c3874226] of [MESA Framework / FieldStat2|https://git.mesalab.cn/MESA_framework/FieldStat2] on branch [bugfix-TSG-10617|https://git.mesalab.cn/MESA_framework/FieldStat2/-/tree/bugfix-TSG-10617]:{quote}OMPUB-481, TSG-10617: 修复FieldStat2输出prometheous格式，剩余空间较小，snprintf导致内存越界的问题{quote}
---
**gitlab** commented on *2022-05-12T17:50:51.142+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a merge request|https://git.mesalab.cn/MESA_framework/FieldStat2/-/merge_requests/65] of [MESA Framework / FieldStat2|https://git.mesalab.cn/MESA_framework/FieldStat2] on branch [bugfix-TSG-10617|https://git.mesalab.cn/MESA_framework/FieldStat2/-/tree/bugfix-TSG-10617]:{quote}OMPUB-481, TSG-10617: 修复FieldStat2输出prometheous格式，剩余空间较小，snprintf导致内存越界的问题{quote}
---
**gitlab** commented on *2022-05-26T08:25:36.864+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a commit|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/commit/8e490704776b20762dc45b65b671e110df20cabd] of [TSG / tsg-os-buildimage|https://git.mesalab.cn/tsg/tsg-os-buildimage] on branch [update-22.02-framework|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/tree/update-22.02-framework]:{quote}更新libmaatframe、libMESA_field_stat2，修复：{quote}
---
**gitlab** commented on *2022-05-26T08:26:21.320+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a merge request|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/merge_requests/779] of [TSG / tsg-os-buildimage|https://git.mesalab.cn/tsg/tsg-os-buildimage] on branch [update-22.02-framework|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/tree/update-22.02-framework]:{quote}更新libmaatframe、libMESA_field_stat2，修复：{quote}
---
**liuju** commented on *2022-06-06T21:25:47.095+0800*:
已进行tsg-os-v22.02.13版本升级，升级之后观察nezha系统上NPB资产详情界面目前展示正常。现关闭该问题[~liuxueli] 
---
**gitlab** commented on *2022-08-19T18:42:31.185+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a commit|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/commit/10a9bc53392325239f0eacfb96addbb0910f225c] of [TSG / tsg-os-buildimage|https://git.mesalab.cn/tsg/tsg-os-buildimage] on branch [update-22.08-libMESA_field_stat2|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/tree/update-22.08-libMESA_field_stat2]:{quote}更新libMESA_field_stat2，修复: OMPUB-481: BOLE-IGW 10.225.11.5 Nezha 资产详情页图表未正常显示{quote}
---
**gitlab** commented on *2022-08-19T18:42:43.852+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a merge request|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/merge_requests/870] of [TSG / tsg-os-buildimage|https://git.mesalab.cn/tsg/tsg-os-buildimage] on branch [update-22.08-libMESA_field_stat2|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/tree/update-22.08-libMESA_field_stat2]:{quote}更新libMESA_field_stat2，修复: OMPUB-481: BOLE-IGW 10.225.11.5 Nezha 资产详情页图表未正常显示{quote}
---
**gitlab** commented on *2022-08-19T18:45:23.490+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a commit|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/commit/74fa286271db9145b6e0a46c8e4620265a999d96] of [TSG / tsg-os-buildimage|https://git.mesalab.cn/tsg/tsg-os-buildimage] on branch [update-22.07-libMESA_field_stat2|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/tree/update-22.07-libMESA_field_stat2]:{quote}更新libMESA_field_stat2，修复: OMPUB-481 - 【E21现场】BOLE-IGW 10.225.11.5 Nezha 资产详情页图表未正常显示{quote}
---
**gitlab** commented on *2022-08-19T18:45:47.768+0800*:
[刘学利|https://git.mesalab.cn/liuxueli] mentioned this issue in [a merge request|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/merge_requests/871] of [TSG / tsg-os-buildimage|https://git.mesalab.cn/tsg/tsg-os-buildimage] on branch [update-22.07-libMESA_field_stat2|https://git.mesalab.cn/tsg/tsg-os-buildimage/-/tree/update-22.07-libMESA_field_stat2]:{quote}更新libMESA_field_stat2，修复: OMPUB-481 - 【E21现场】BOLE-IGW 10.225.11.5 Nezha 资产详情页图表未正常显示{quote}
---
## Attachments
**27936/browser-nginx-port-9000.pcap**
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**27937/browser-sapp-port-9273.pcap**
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**27938/curl-nginx-port-9000.pcap**
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**27939/curl-sapp-port-9273.pcap**
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**27886/image-2022-05-11-09-43-53-246.png**
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**27887/image-2022-05-11-09-45-14-519.png**
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**27941/image-2022-05-12-15-49-07-938.png**
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**27942/image-2022-05-12-15-51-05-199.png**
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**27940/screenshot-1.png**
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**27882/微信图片_20220510154408.png**
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**27883/微信图片_20220510154432.png**
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**27884/微信图片_20220510154707.png**
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