2025-09-14 21:52:36 +00:00
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# K现场21.09版本avg.com拦截失败
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| ID | Creation Date | Assignee | Status |
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|----|----------------|----------|--------|
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| OMPUB-307 | 2021-12-23T14:05:37.000+0800 | 焦建致 | 已关闭 |
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2021.12.22 [~jiaojianzhi] 反馈：
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业主下发拦截策略，其他网站可以正常替换证书，但是对于avg.com无法替换证书；
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策略和效果参见附件
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**liuyang** commented on *2021-12-23T14:07:16.109+0800*:
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目前日志查询报错暂时看不到安全事件日志详情，待可以查看日之后，[~jianghuihui] 补充命中日志详情
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---
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**jiaojianzhi** commented on *2021-12-23T23:06:58.321+0800*:
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由于客户催促下班，今日未能完成此项工作，下次去数据中心继续处理。
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---
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**liuyang** commented on *2021-12-24T10:14:26.256+0800*:
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* [~jianghuihui] 补充命中该策略的日志详情参见附件；
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* 麻烦[~jianghuihui] 慧慧下次过去增加搜索条件看看能不能找到访问www.avg.com的日志：policy id=**& ssl.sni like %avg.com
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* 日志中可以看到：双向流，ssl.intercept state=intercept, ssl.error=client-side close
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---
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**luwenpeng** commented on *2022-02-11T11:22:54.682+0800*:
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[~jiaojianzhi] [~jianghuihui] 修复 TSG-9526 问题后，测试当前问题是否依然存在。
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当测试机访问 avg.com 的流量经过 NP 系统的情况下，若依然无法替换证书请提供以下信息以供排查问题：
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1.拦截策略对应的配置信息
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2.对应的拦截日志
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3.在客户端捕获访问当前 avg.com 的数据包
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---
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**jiaojianzhi** commented on *2022-02-11T21:40:58.983+0800*:
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安装新版sapp升级补丁后，故障已经得到解决。
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证书已经可以正常替换。
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---
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2025-09-14 22:26:17 +00:00
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# Attachments
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: decreption+profile.jpg
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: decreption+profile2.jpg
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: FQDN.jpg
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: FQDN2.jpg
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: 拦截策略.jpg
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2025-09-14 21:52:36 +00:00
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2025-09-14 22:26:17 +00:00
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Attachment: 日志详情1.jpg
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Attachment: 日志详情2.jpg
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Attachment: 证书未替换效果.jpg
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2025-09-14 21:52:36 +00:00
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