The problem which is about the website "www.avg.com" cannot be intercepted, here is all information I know:
1. the test point is a mobile phone.
2. the website cannot be intercepted when the DNS is not 8.8.8.8
we found that www.avg.com is using akamai's CDN service, which means this website may have several server IP addresses. I think some IP addresses may be missed from Tera's steering rules.
we have done some access tests on Jiojio's laptop. the website can be intercepted when the server's IP is 185.189.92.41, however, the intercept is failed when the server's IP is 23.61.224.112. The two server IPs are resolved from different DNS nameservers.
Here's my question and suggestion about this problem:
1. Could you help us to check the steering rules again? How do you steer all the traffic which access avg.com?
2. If there's no problem with Tera's steering rules, I think we can check the session record again in NP to verify all traffic is steering to our system.
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**luqiuwen** commented on *2022-03-10T09:46:45.288+0800*: