geedge-jira/md/OMPUB-1292.md

# 【WMS-UTR项目】PCAP和MSH站点共9台TSGX的IPMI页面无法登录

| ID | Creation Date | Assignee | Status |
|----|----------------|----------|--------|
| OMPUB-1292 | 2024-05-16T17:24:55.000+0800 | 曹山峰 | 处理中 |


---

P现场共有17台TSGX设备中有9台设备IPMI页面可以打开无法登录

!image-2024-05-16-14-24-48-054.png!

主要现象：
1、在调试终端可以ping通这些IPMI的地址。

!image-2024-05-16-14-21-12-189.png!

2、通过浏览器登录IPMI页面，从输入地址到显示登录页面时间比较长

!image-2024-05-16-14-21-36-546.png!

3、输入用户名密码，点击Login后，等很长时间后，提示Failed

!image-2024-05-16-14-22-02-808.png!

4、我们试过通过ipmitool命令修改密码、添加用户等操作，再通过页面登录也不行，还是有报错

!image-2024-05-16-14-22-24-311.png!

!image-2024-05-16-14-22-35-461.png!

5、厂家工程师反馈可以通过ipmitool 工具冷重启bmc后恢复

命令：ipmitool mc reset cold

6、目前正在收集日志，反馈厂家工程师分析确切原因

# Attachments

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Attachment: image-2024-05-16-14-21-36-546.png

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Attachment: image-2024-05-16-14-22-02-808.png

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Attachment: image-2024-05-16-14-22-24-311.png

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Attachment: image-2024-05-16-14-22-35-461.png

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Attachment: image-2024-05-16-14-24-48-054.png

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